Careers
A place to learn, grow, and collaborate
A place to learn, grow, and collaborate
We are a fast-growing global technology company disrupting the Procure-to-Pay Automation market. We will double in size over the next 2 years and are looking for smart, proactive and fun people to be part of our exciting journey. Our Smart Automation technology is transforming how companies manage their Procure-to-Pay processes, reducing costs and fighting fraud. Our cloud-based solutions use the latest emerging AI, Machine Learning and Robotics technologies to achieve this for our customers.
We operate from offices in the US, Finland, UK and are head quartered in Ireland. We are proud that all our projects are successful and that our market-leading technology provides our customers with unrivalled levels of automation and the greatest cost savings. We have over a million users worldwide including PwC, Volkswagen, Primark, Sunny Delight and the 73 departments of the Finnish Government. We are seriously certified with ISO27001, Microsoft Gold Partner, all types of SOC and we are an AWS Advanced Technology Partner.
Just like our customers, our people stay with SoftCo! We have been around for over 30 years and there are countless examples of people who have been with us for 15+ years. Why?
We offer competitive remuneration packages, and our benefits package includes company paid health insurance, life assurance, pension, educational schemes, long service awards and a staff referral scheme. SoftCo has a flexible remote working policy so staff can choose what works for them. Irrespective, we close our offices at 6pm so people cannot work late and there is no need for a pizza delivery! Our customers are all over the world, so travel is an option and if working for one of the most innovative technology companies is your thing, then look no further. Now that the world has re-opened, everyone gets to visit Ireland to ‘onboard’ and experience our unique friendly culture!
Competitive
Remuneration
Flexible
Working
Health & Life
Assurance Plans
Training &
Development
Advanced
Technology
Charitable
Foundation
We encourage our team to be ambitious and in SoftCo there is a culture of progression. We invest in training and development and partner with Pluralsight, amongst others, to develop your skills not just for your current role but for your future. The proof of this development is the stories of our people. Adam joined SoftCo as an intern and today he drives the US sales team delivering exponential growth. Javier joined as a helpdesk engineer in Dublin and now he is an Advanced Product Leader supporting our European Customer base from Bilbao in Spain where he works remotely. These are only a few examples of some of the exceptional people who have grown with SoftCo. This growth is achievable because in SoftCo our structure means you work directly with the leaders in the business who see your potential.
Join us and see how far you can go.
As a Customer Service Agent, you will be the first point of contact for our customers, providing professional and empathetic support for issues and inquiries related to our AP automation software. You will handle ticket triage, issue troubleshooting & resolution, and escalate complex cases when necessary. Additionally, you will contribute to building and maintaining self-serve resources like knowledge articles, FAQs, and tutorials to empower customers to find answers independently. Read more
We are looking for a hands-on and people-focused Customer Service Team Lead to join our growing team in Kosovo. You will lead, motivate, and support our customer service team in delivering exceptional customer experiences. You will be responsible for managing day-to-day operations, resolving escalations, and driving continuous improvements in service delivery, processes, and performance metrics. Read more
We are looking for a highly creative, tech-savvy and detail-oriented Visual Content Specialist to bring our written content and brand messaging to life across digital channels. In this role, you’ll combine strong design fundamentals with a modern toolkit of AI-driven creative tools to accelerate output, elevate quality, and help our content perform at its best. You will work closely with our content, product, and marketing teams to create visually engaging assets that enhance our presence on platforms like LinkedIn, Instagram, and YouTube, and support our sales and customer success teams with branded collateral. Read more
In conjunction with the Customer Success Manager, you will be responsible for developing and maintaining strong relationships with assigned customers to ensure high levels of customer satisfaction. This will include engaging with new and existing customers to ensure a positive customer experience. The role holder will also provide help, guidance and coaching to the customer to improve their SoftCo10 utilisation and satisfaction. Read more
We are expanding our presence in the US and are seeking an experienced Pre-Sales Consultant to join our team. You will play a pivotal role in winning new business by acting as a trusted advisor to prospects and customers. You will partner with Sales to understand customer challenges, deliver impactful solution demonstrations, and design proposals that show the measurable value of SoftCo’s AP Automation platform. Read more
We are seeking an experienced Senior Application Support Engineer with a background in DevOps practices to join our team. In this role, you will play a critical role in providing technical support to our customers, ensuring the smooth operation of our software products. Read more
